Hey Kay, thanks for the reply. The model started to develop for me in this research project (http://bit.ly/2Gb659Q). Feel free to edit as you see fit. The latest version of the model is in that gDoc. But…I wanted to get my ideas in place in a post, before sharing more. I’ll have an upcoming post on the remainder soon.

And…yes, I think it’s important for people to recognize how they usually communicate. Many times we don’t think about it until it’s put in front of us to review.